Filter by rating
filters
State:
Show
City:
Show

Platinum Wellness review: Platinum Herbal Wellness... Scammers Of some kind.

1.0
Details
Platinum Wellness review - Platinum Herbal Wellness... Scammers Of some kind.
I had money taken out my account for a product I never ordered. I want my money back and for this to stop
View full review
Review
#1544160 Review #1544160 is a subjective opinion of poster.

Confusion between two companies Platinum Wellness, and Platinum herbal Wellness

Hey this is Dr. Infantino from platinum wellness on Union Hills in Phoenix. Unfortunately we are confused with a company called platinum herbal wellness who seems to put people on some kind of auto ship that is non-cancel a bowl. To be honest I’m not sure what their business model is but it seems to upset a lot of people. We are basically a chiropractic/weight loss center and we do not ship products at all. We have finally figured out who these people are so if you email us at info@Platinumwellness.net we can get you their contact info. Sorry anyone has to go through this sincerely Dr. Infantino
View full review
Review
#1508886 Review #1508886 is a subjective opinion of poster.

Platinum Wellness review in Las Vegas, Nevada: Sent and chargednmenfor product I did not order

I thought I placed a one time order to try the product and see if I wanted to continue to use it. I continued to receive supplements and charges every month. There was not an invoice in the shippments and I found it impossible to find the company that I ordered it from and there fore unable to stop the charges and shippments. Eventually I did find the company information and hopefully I have completely cancelled all future orders
View full review
2 comments
Anonymous
#1623569

I fall into the situation as the person above.No idea who this company is and I never order the product however I received it and was charge and since I am in Canada I also had to pay the exchange rate. Disgusting

Anonymous
#1669756
@Luisa Beltrame

Hey this is Dr. Infantino from platinum wellness on Union Hills in Phoenix.

Unfortunately we are confused with a company called platinum herbal wellness who seems to put people on some kind of auto ship that is non-cancel a bowl. To be honest I’m not sure what their business model is but it seems to upset a lot of people. We are basically a chiropractic/weight loss center and we do not ship products at all.

We have finally figured out who these people are so if y’all email us at info at Platinumwellness.net we can get you their contact info. Sorry anyone has to go through this sincerely Dr.

View more comments (1)
Review
#1415489 Review #1415489 is a subjective opinion of poster.
Product
Supplement
Reason of review
Return, Exchange or Cancellation Policy

Platinum Wellness review in Exeter, England: A scam

I have had money taken from my account for a product I haven’t ordered or have any knowledge of
View full review
1 comment
Anonymous
#1669757

Hey this is Dr. Infantino from platinum wellness on Union Hills in Phoenix.

Unfortunately we are confused with a company called platinum herbal wellness who seems to put people on some kind of auto ship that is non-cancelable. To be honest I’m not sure what their business model is but it seems to upset a lot of people. We are basically a chiropractic/weight loss center and we do not ship products at all. We have finally figured out who these people are so if you email us at info@Platinumwellness.net we can get you their contact info.

Sorry anyone has to go through this sincerely Dr. infantino

Review
#1378028 Review #1378028 is a subjective opinion of poster.
Reason of review
Problems with payment

Platinum Wellness review: Questionable company practices

1.0
Details
Platinum Wellness review - Questionable company practices

Update by user Apr 04, 2018

Update as of 4/4/2018 ... I just received an email today telling me that the product I did not order was shipped; the one I tried to cancel 3/29 and 3/30 when I found out I "automatically" ordered a detox product; but ironically that detox product does not appear in any of the PDF's I made nor the emails I received from the company.

Original review posted by user Apr 04, 2018

The company reflected above is on the label of the supplement bottle I received. Beware of this company. On 2/19/2018 I was investigating CLA as a supplement to my regimen. To make a long story short, I read up on the supplement and then purchased it. What I got was not what I expected; correct label but white versus a brown bottle which was advertised. I have a habit of taking screenshots when I purchase something and glad I did because when the product was received I did not get the special promotion rebate (see attached) and was charged the full amount; not what my receipt which I PDF'd reflected. Since I had not done business with this company I captured the transaction as a PDF file. Most companies will also send an email receipt with the total cost but this one did not and just confirmed the order. Fast forward to 3/29/2018. Unknown to me they also enrolled me for another product which was not indicated on the PDF'd copy of my order. If it had I would have cancelled the complete order immediately. On 3/29/2018, I was notified of a charge to my credit card and was dumbfounded. I found an email in spam telling me I had ordered a detox product when I placed my CLA order. I immediately emailed and called to cancel. Although the product was not shipped yet and wanting to sever ties with this company, I ultimately settled the dispute. A product I haven't received yet and I won't use is costing me $17.46. I suspect they have cancelled it and was just trying to charge me for something. In my opinion these are deceptive practices that need to be reported.
View full review
1 comment
Anonymous
#1516847

I'm sorry you had such a bad experience, but I believe you have us confused with another office. We are Platinum Wellness in phoenix AZ.

We don't sell CLA, and never have.

I believe you purchased from Platinum Herbal Wellness.Sincerely,Dr. Infantino

Review
#1226269 Review #1226269 is a subjective opinion of poster.
Product
Cla Safflower Oil Supplement
Pros
  • Website
Cons
  • Customer service
Reason of review
Pricing issue
Loss
$17
Preferred solution
Let the company propose a solution

Contact Platinum Wellness Customer Service

Website:
Mailing Address:
4727 E Union Hills Dr #100
Phoenix, Arizona 85050
United States
Phone:
(602) 353-7075
All Platinum Wellness Contacts

Compare Platinum Wellness to

Platinum Wellness
Platinum Wellness
13 reviews
1.0
VS
Bioceuticals International
Bioceuticals International
13 reviews
1.9
Compare Platinum Wellness vs Bioceuticals International